Typically, technical support questions are of the "how to" kind. Most of these questions can be answered by viewing our tutorial videos, below. For the more advanced user, we offer the H-Sphere User Guide. For tech support, contact us or call us.
Watch our Flash tutorials to learn how to use the various features of your H-Sphere Control Panel.
Click on any "Watch Tutorial" link below to watch the tutorial. The video will play in a separate browser. Close or minimize the browser to return to this support page. While watching the tutorial, use the playbar at the bottom of the screen as needed.
Account: |
|
|
Changing your control panel skin & language |
|
|
Editing your contact information |
|
|
Billing: |
|
|
Please call our office at 304-529-3808 or contact us. |
|
|
Databases: |
|
|
Creating a MySQL database |
|
|
Managing a MySQL database using PHPMyAdmin |
|
|
Domain Settings: |
|
|
Creating a domain pointer (alias) |
|
|
Creating a subdomain |
|
|
Creating & transferring a domain (Call 304-529-3808 first.) |
|
|
Creating custom error pages |
|
|
Creating redirect pages (URLs) |
|
|
Deleting a domain |
|
|
Installing pre-configured CGI scripts |
|
|
Installing SSL Certificates |
|
|
Managing FrontPage Extensions |
|
|
Using Webalizer |
|
|
FTP User Account: |
|
|
Creating FTP subaccounts |
|
|
Password protecting a site or directory in Webshell4 |
|
|
Using WebShell4 |
|
|
Mail Info: |
|
|
Changing your email password |
|
|
Creating a catchall email account |
|
|
Creating a mail forwarder (redirect) |
|
|
Creating a mailing list |
|
|
Creating a POP email account |
|
|
Creating an autoresponder |
|
|
Creating an email account in Outlook Express |
|
|
Creating an email alias |
|
|
Modifying your AntiSpam settings |
|
|
Using Webmail |
|
|
Support Center: |
|
|
Please call our office at 304-529-3808 or contact us. |
|
|
User: |
|
|
Changing your control panel & FTP password |
|
|
Sunday is the Lord's day and therefore eDesign and Hosting honors that day of rest. We do check our e-mail and voice mail on Sunday. However, unless it is urgent, we wait until the next working day to respond. Thank you for your understanding.
Whether you design your web site or we do,
consider us for your domain name registration and Web site hosting. |
|