Typically, technical support questions are of the "how to" kind. Most of these questions can be answered by viewing our tutorial videos, below. For the more advanced user, we offer the H-Sphere User Guide. For tech support, contact us or call us.
Watch our Flash tutorials to learn how to use the various features of your H-Sphere Control Panel.
Click on any "Watch Tutorial" link below to watch the tutorial. The video will play in a separate browser. Close or minimize the browser to return to this support page. While watching the tutorial, use the playbar at the bottom of the screen as needed.
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Changing your control panel skin & language |
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Editing your contact information |
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Billing: |
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Please call our office at 304-529-3808 or contact us. |
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Databases: |
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Creating a MySQL database |
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Managing a MySQL database using PHPMyAdmin |
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Domain Settings: |
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Creating a domain pointer (alias) |
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Creating a subdomain |
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Creating & transferring a domain (Call 304-529-3808 first.) |
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Creating custom error pages |
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Creating redirect pages (URLs) |
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Deleting a domain |
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Installing pre-configured CGI scripts |
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Installing SSL Certificates |
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Managing FrontPage Extensions |
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Using Webalizer |
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FTP User Account: |
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Creating FTP subaccounts |
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Password protecting a site or directory in Webshell4 |
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Using WebShell4 |
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Mail Info: |
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Changing your email password |
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Creating a catchall email account |
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Creating a mail forwarder (redirect) |
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Creating a mailing list |
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Creating a POP email account |
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Creating an autoresponder |
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Creating an email account in Outlook Express |
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Creating an email alias |
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Modifying your AntiSpam settings |
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Using Webmail |
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Support Center: |
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Please call our office at 304-529-3808 or contact us. |
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User: |
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Changing your control panel & FTP password |
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