Our e-mail server has spam and antivirus filters for the protection of your e-mail accounts. When we set up hosting accounts, we activate those filters and set them to a default low level filtering to remove suspicious e-mail. As an alternative, these filters can be set to higher levels of sensitivity and process the unsolicited e-mail as you choose. Should you wish to use a third party filter, go to the SpamCop Web site for a choice of POP3 filters. If you need any assistance with our server filters, contact us by e-mail or call 304-529-3808.